“Great service by knowledgeable, personable tech experts... They solved a number of tech problems for me, including designing and installing a new home office setup for the family after my wife retired and her WFH setup was returned to the employer. My first call when I need something new or something fixed.”

“Joe was fantastic! Great customer service on the phone & in person. Got the job done quick. Thank you!”

“Very helpful!! I had a very old Mac that I couldn’t access my photos. They were able to retrieve them for me.
Quite happy..”

“I called and asked if they could replace the screen on my kids laptop. They said yes. They did a great job at reasonable cost.
A+ service!”

“Chad and Craig are reliable, highly effective, and tremendously responsive when you need computer repair. Their advice is solid, also. I highly recommend Aldrich if you are based in Northfield or you work in Northfield. Oh, and they are kind and generous with their time.”

“Fair. Fast. Customer friendly.”

“Amazing work by these guys. Craig was able to fit me into his busy schedule and fix my laptop display all in the same day. I would highly recommend this company for any computer troubles you may have. Thank you!”

“One of the absolute best technology companies I’ve ever been to. They consistently provide amazing service, and even offer some services or free.

I have a new business laptop that I was setting up and wanted to use their network because I simply trusted it was more secure than my home network. Chad offered me access to his network free of charge, and also offered free advice without charging me a dime. I tried to pay him, and he refused to let me pay him despite me wanting to!

The staff here are absolute gentleman, and have always taken care of me. Not everything is free, but they hae never chiseled me or taken advantage of me. They are here to help you first and foremost.”

“Good stuff. Craig’s a nice guy.”

“Chad helped with me with the migration to a new Mac desktop. He was extremely knowledgeable, patient, professional, and kind. I highly recommend him for any computer issues!”

“Very kind and helpful needed a pc power cord and they had it.”

“Chad was very professional, he explained everything I needed to know about my MacBookPro. Aldrich Technology did an amazing job, very reliable as well... 100% satisfied with service and quality! Thank you.”

“Great IT group to help with your business internal networking thank you.”

“Fast service, home visits, referred a friend, nice people.”

“Very kind and friendly. Fixed up my laptop in no time!”

“Chad is very knowledgeable and made some great suggestions for us on how to protect and store our computer information.”

“Aldrich Technology was responsive, easy to work with, knowledgeable and made sure we understood the systems used.”

“Chad was knowledgeable, supportive, friendly, & has a very kind demeanor that I appreciate. He arrived on time & promptly went to work. I would definitely recommend him to friends & family as well as call him again if I needed assistance.”

“Competent, knowledgeable, on-time, available and fixed the problem.”

“Very reasonable and helpful...Chad is a very knowledgeable tech and easy to work with..I’ll use him again certainly.”

“Competent and efficient—very helpful.”

“Chad is: informed, fast, competent and pleasant to have around. And, oh yes ... and not too expensive.”

“Chad responded quickly to a request for an in home consultation, solved the problem with my printer, and offered advise for best meeting my future printing needs.”

“Helpful service and very knowledgeable.”

“All my questions/problems were solved, and I can get going with this new genealogy program. Many thanks!”

“Good communication. Accurate and detailed estimate of work and costs before beginning the work. Repairs done quickly and well. My iMac is up and running perfectly again. Reasonably priced. Trustworthy people are hard to find today, and I believe I’ve found one in Chad.”

“Chad did a great job in solving my printer connection problem, but he went beyond the call of duty by cleaning my computer up a bit and finding a loose cord that solved another problem. He was very patient and knowledgeable.”

“Professional approach. Great customer service.”

“Great service and great ability and counsel for us.”

“Prompt, very helpful, PATIENT, courteous. We’ve found a gem in Chad Aldrich.”

“Awesome skill, responsive service!”

“Chad’s calmness and perseverance in pursuing an unfamiliar problem was very helpful to us. Many thanks, Jim”

“Chad listened and fixed my problem, he helped me understand why it happened and added help and suggestions on other issues he saw on my computer. All this took more time than the fee he charged.
I would use his service again. Thank you!”

“Chad got back to me so quickly it was a very nice experience!”

“Chad is a total professional. He didn’t leave until all our problems were fixed and tested.”

“Great service, our computer works better than new.”

“Chad is very knowledgeable, willing to answer any questions, explain things and offers to do follow up service if needed. He has been our go-to-person for about 5 years and we have always been pleased with his service.”

“Consultant was accommodating, considerate, knowledgable, courteous, pleasant, patient, and open to future advising. Our thanks!”

“Chad is very knowledgeable and friendly!”

“First, we want a person in our home that we trust and believe in. Chad meets our criteria. Next we want someone with the skills to do what we ask or is needed. Chad can do both. Next, we want to encourage and promote a person who represents the “Golden Rule”. He meets our image of a person who respects and supports the “Golden Rule”. Chad does it all.”

“I made a big mistake by downloading something that I should not have which then spread to many applications on my computer. Through a series of SOS calls to various places, I was finally referred to Chad Aldrich who assured me it was fixable. I didn’t even have to transport my desk top computer to him! He could do it remotely. It was interesting to watch and he explained each step. It took very little time and I was relieved and confident that all was well. I am very grateful to have found him, and now know who to call for future service and/or the purchase of another IMac when that proves necessary. After speaking to him it was obvious that he is extremely knowledgeable and really enjoys what he does.”

“Our computer guru for years and years was Carl Henry and we dreaded the inevitable day when he would retire from the job. But he recommended Chad Aldrich and we’ve called on him twice for timely service. He’s been excellent in every way — quickly assessing the crux of the problem and making adjustments and corrections with confidence and dispatch. He’s our new go-to guy and we recommend him without reservation.”

“Chad was proficient at Mac and server related matters. He solved a VPN issue in one afternoon the likes of which two other companies gave up.”

“I am so please with the work you do for us. You understand our 2 linked computers and how they do and don’t work together. Many thanks.”

“Service is always superb.”

“Thanks, Chad, for your help with Dave’s blind program and restoring it to being a usable and going-forward aide for him.”

“Quick response to needs; efficient use of time. I’m not very technically advanced and Chad was not intimidating at all. He explains things clearly and patiently”

“I’m practically brain damaged when it comes to computers and Chad responded to patiently to all of my questions (same ones again and again). I feel much better about trying new projects now that I know Chad can help.”

“Knows what he is doing: Responds quickly, listens carefully, works effectively and efficiently, gives clear instructions, anticipates needs, produces successful outcomes.”